upHabitAI
Support Center
Last Updated: August 2026
🆘 Need Help?
Can't find what you need below? Reach out to us directly — we typically respond within 24 hours.
🚀 Getting Started
How to download upHabitAI
- Open the App Store on your iPhone
- Search for "upHabitAI" or tap the direct link below
- Tap Get to download — it's free
- Open the app and follow the quick onboarding to create your profile
Requirements
- iOS 16.0 or later
- Compatible with iPhone
- Apple Health access (optional, for health data integration)
- Internet connection required for AI Insights (Pro feature)
❤️ Apple Health Integration
How to connect Apple Health
- Open upHabitAI
- When prompted, tap "Connect Apple Health" in the dialog
- On the Health permissions screen, select the data types you wish to share
- Tap Allow to confirm
You can also update permissions at any time via: Settings → Privacy & Security → Health → upHabitAI
What health data does upHabitAI read?
upHabitAI reads the following Apple Health data (with your permission):
- Step Count
- Heart Rate
- Sleep Analysis
- Active Energy Burned
This data is used only to enrich your AI coaching insights. It is never uploaded to any server.
Apple Health not connecting?
- Go to Settings → Privacy & Security → Health → upHabitAI
- Ensure the required data categories are toggled ON
- Return to upHabitAI and pull to refresh the dashboard
- If the issue persists, try restarting the app
🤖 AI Insights (Pro)
How do AI Insights work?
upHabitAI collects your habit completions and health data over 7 days, then sends a summarised batch to the DeepSeek AI API. DeepSeek analyses the patterns and returns a personalised coaching report — just for you. The raw data is sent securely and is not stored on any server. The generated insight is saved locally on your device.
AI Insight not generating?
- Ensure you have an active internet connection
- AI Insights require an active Pro subscription
- The system checks for new insights automatically — you can also trigger one manually from the Insights screen
- If it still fails, try closing and reopening the app, then tap the refresh button in Insights
✅ Managing Habits
How to add a habit
- From the Dashboard, tap the + button
- Enter a habit name, choose an icon and color
- Set your target frequency (daily, weekly, etc.)
- Tap Save
How to edit or delete a habit
- Tap on the habit card to open the detail view
- Tap the Edit button (pencil icon) in the top right
- Make your changes and tap Save, or scroll to the bottom and tap Delete Habit
⚠️ Deleting a habit also permanently removes all its history. This cannot be undone.
My streak reset — is this a bug?
Streaks are recalculated automatically each time you open the app. A streak resets if a habit was not completed on a calendar day (midnight to midnight in your local timezone). If you believe this is incorrect, please email us at support@scascan.com with your habit name and the date in question.
💳 Subscription & Billing
How to subscribe to Pro
- From the Dashboard or Insights screen, tap Upgrade to Pro
- Choose your preferred plan (Monthly or Annual)
- Confirm with Face ID / Touch ID / your Apple ID password
- Pro features are unlocked immediately
How to cancel or manage your subscription
- Open the Settings app on your iPhone
- Tap your Apple ID name at the top
- Tap Subscriptions
- Find upHabitAI and tap it
- Tap Cancel Subscription
You retain Pro access until the end of your current billing period. We do not issue refunds for partial periods, but Apple's standard refund policy applies — visit reportaproblem.apple.com to request a refund from Apple.
How to restore my subscription on a new device
- Install upHabitAI on your new device
- Open the app and go to the Pro paywall screen
- Tap Restore Purchases
- Sign in with the same Apple ID used to purchase Pro
🔒 Data & Privacy
Where is my data stored?
All your habit data, history, settings, and AI-generated insights are stored exclusively in a local SQLite database on your iPhone. upHabitAI does not upload your personal data to any cloud server, and we do not have access to your habit records.
How to export my data
- Go to Profile → Data Management
- Tap Export Database
- Choose where to save the exported file (Files app, AirDrop, etc.)
How to delete all my data
Simply delete upHabitAI from your iPhone. As all data is stored locally, uninstalling the app permanently removes all your habit data, history, and insights from your device. This action cannot be undone.
Privacy Policy
For full details on how upHabitAI handles your data, please read our Privacy Policy.
📬 Contact Support
If none of the above resolved your issue, please contact us. Include:
- Your iPhone model and iOS version
- A description of the problem (screenshots welcome)
- The steps to reproduce the issue